5w30 Privacy Policy – Your Data, Our Responsibility

Your personal information is completely safe with us. Learn how we collect it, where we store it, and why we never share it with third parties — all explained in plain English.

Last updated: January 2026

In short: 5w30 takes your privacy seriously. We only collect what's necessary, keep it secure, and never sell or share it without your consent. This Privacy Policy is written in plain language so you always know where you stand.

1 What Data We Collect

When you create an account or use our services on 5w30, we collect certain information to provide you with a better experience. We only collect what's necessary — nothing more.

Information collected directly from you

Data type Where It Is Collected Requirements
Full Name Registration Form Mandatory
Mobile Number Registration / Verification Mandatory
Date of Birth Registration Form Mandatory (Age Verification)
BKash/Nagad/Rocket Number Payment Setup Mandatory
NID Number KYC Verification Above a certain amount
Email Address Registration Form Optional

Automatically collected information

Some information is collected automatically while you use 5w30:

  • IP address and device type (mobile/desktop)
  • Browser Name & Version
  • Log of pages visited and time spent on each
  • Login and logout times
  • Gaming history and transaction records
Good to know: We never access your phone contacts, gallery, or location. Only information directly related to your use of the platform is collected.

2 Why and how your information is used

5w30 uses your information for the purposes listed below. Only the data that is strictly necessary is used for each purpose.

  • Account Management: Verifying your identity and ensuring secure login.
  • Payment Processing: Processing deposits and withdrawals accurately.
  • Improving your gaming experience: Suggesting games and offers tailored to your preferences.
  • Security Assurance: Preventing fraud and unauthorized access.
  • Legal Obligations: Compliance with applicable laws of Bangladesh.
  • Contact: Sending important updates, bonus offers, and support messages.
  • Responsible Gaming: Detecting unusual gaming patterns and providing support where needed.
We never: Selling your data to advertisers, adding it to third-party marketing lists, or using it for any purpose without your consent.

3 How and how long your information is stored

5w30 stores your data on secure cloud servers that follow the highest security standards and are backed up regularly.

Retention period

  • Account Information: For the duration of active account use and 5 years after closure.
  • Transaction records: Up to 7 years where required by law.
  • Log Files: Up to 12 months.
  • Cookie Data: At the end of the browser session or after a maximum of 30 days.

After a set period, data is automatically deleted or anonymised in accordance with international security standards.

Security Standards: Our servers follow ISO 27001 security standards and undergo regular third-party security audits.

4 Data Sharing with Third Parties

5w30 never sells your personal information. However, in limited circumstances, certain data may be shared with specific third parties:

  • Payment Processors (bKash, Nagad, Rocket): Only the payment information necessary to complete a transaction.
  • Identity Verification Service: For NID verification as part of the KYC process.
  • Law Enforcement Agencies: By order of a Bangladeshi court or government authority.
  • Game Provider: Only your gaming ID, used solely for verifying game results.
Important: Before sharing your data with any third party, we sign a Non-Disclosure Agreement (NDA) with them. They are strictly prohibited from using your information for any other purpose.

5 Cookies & Tracking Technologies

5w30 uses cookies to keep the website running smoothly. Cookies are small files stored in your browser that help improve your experience.

Cookies we use

  • Essential Cookies: Maintaining login sessions and security tokens — the site cannot function without these.
  • Functional cookies: Remembering your language preference and other settings.
  • Analytics Cookies: Understanding which parts of the site are used most (fully anonymous).

You can disable cookies at any time from your browser settings. However, some features may not work as a result.

Please note: 5w30 does not use tracking cookies from any external advertising networks. Your browsing history is never used for marketing purposes.

6 Your Data Rights

You have full rights over your own data. 5w30 respects those rights and makes it easy for you to exercise them.

Right to Access
Right to Rectification
Right to Erasure
Right to Restriction of Processing
Right to Data Portability
Right to Object

To exercise any of these rights support@5w30.clickto email us. We will respond within 30 days.

Exception: In cases involving legal obligations or ongoing investigations, certain data may not be possible to delete. We will inform you of the reason if this applies.

7 Children's Privacy

5w30 is a platform exclusively for adults (18+). We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If a user is found to be underage, their account will be closed immediately.
  • All data and balances associated with underage accounts will be permanently deleted.
  • Parents or guardians with concerns can report them to support@5w30.click.

8 Security Measures & Data Protection

5w30 uses industry-leading security technology to protect your data. Our security infrastructure operates across multiple layers.

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-factor authentication (2FA): OTP verification option at login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorised access.
  • Regular Penetration Testing: External experts conduct regular security audits.
  • Staff training: All staff are trained in data protection and privacy practices.
  • Incident Response Plan: In the event of a data breach, affected users will be notified within 72 hours.
You can help too: Use a strong password, never share your OTP with anyone, and report any suspicious activity to us right away.

9 Policy Updates & Contact

5w30 may update this Privacy Policy as needed. If significant changes are made, you will be notified via SMS to your registered mobile number or through a notification on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

For any privacy-related questions or concerns, please don't hesitate to get in touch with us:

  • Email: support@5w30.click
  • Live chat: Available on the website 24/7
  • Response Time: Usually within 30 minutes
Data Protection Officer: For serious privacy concerns, contact our DPO directly at: dpo@5w30.click

We are committed to protecting your privacy

We back our commitment to your privacy with real technology and policy — not just words.

End-to-End Encryption

Every transaction and message is encrypted with 256-bit SSL. No one can intercept your data in transit.

KYC Verification System

Your identity is verified at registration to ensure no one can open an account in your name. Your identity belongs only to you.

Spam-free communication

Your mobile number is never added to any marketing list. We only send essential and relevant messages.

Controlled Data Storage

Data is automatically deleted after a set period. Information that is no longer needed is never retained.

Anonymous Analytics

All analytics carried out for site improvement are completely anonymous — your identity is never included.

Your Control

You can view, update, or delete your information at any time. Your data, your decision.

Ready to play on a secure platform?

Your data is completely secure at 5w30. Register today and enjoy gaming in a trusted environment.

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